Method & Referential Course
ITIL4® Strategist : Direct, Plan and Improve (DPI)
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Method & Referential Course
ITIL4® Strategist : Direct, Plan and Improve (DPI)
Code
SM205
The latest version 4 of ITIL® updates the ITSM best practices of the framework by addressing the major challenges of digital transformation that companies face today: Agility, Time to market and Cloud environments.
The course ITIL4® Strategist : Direct, Plan and Improve (DPI) explains how to build an IT organization focused on learning and continuous improvement, with effective strategic leadership.
Alternating theoretical and hands-on assignments, the ITIL4® Strategist : Direct, Plan and Improve (DPI) courseware by Ahead, is designed for a 3-day training course including the exam at the end of the course.