Method & Referential Course
ITIL® 4 Specialist : Create, Deliver and Support (CDS)
Anglais
Français
Method & Referential Course
ITIL® 4 Specialist : Create, Deliver and Support (CDS)
Code
SM202
The latest version 4 of ITIL® updates the ITSM best practices of the framework by addressing the major challenges of digital transformation that companies face today: Agility, Time to market and Cloud environments.
The course ITIL® 4 Specialist : Create, Deliver and Support (CDS) explains how to build effective value streams using ITIL® 4 practices to create, deliver and support services.
Alternating theoretical and hands-on assignments, the ITIL® 4 Specialist : Create, Deliver and Support (CDS) courseware by Ahead, is designed for a 3-day training course including the exam at the end of the course.